I make complexity useful
I work at the intersection of service design, systems thinking, research and strategy — helping organisations see how things connect, find where change could make the biggest difference, and design ways forward.
I’ve worked with
Projects I’ve shaped…
Other work
Building capability
Future Leaders in Innovation Policy
Nesta
» Co-led the research and design of a capacity building programme for mid-senior policymakers across seven countries, redesigning the entire programme for online delivery at speed when the Covid-19 pandemic hit in 2020.
Art Museum of the Americas
» Installed "Waterweavers," an exhibition curated by José Roca featuring work from 17 influential contemporary artists in Colombia, as designer and assistant curator.
Nesta & British Council
» Designed user-centred assets and tools that have impacted over 2,000+ creative and social entrepreneurs in 33 countries.
Skills, attitudes and behaviours that fuel public innovation
Nesta
» Developed a hands-on guide to spark meaningful conversations around Nesta’s Competency Framework, empowering teams with the essential skills and attitudes needed to drive innovation and solve public challenges.
Development and Implementation of Cultural Policies through Design Thinking
British Council
» Contextualised a national programme applying design thinking to the development and implementation of cultural policy in Chile.
IDBx platform
Inter-American Development Bank
» Designed a user-centred digital platform for the Knowledge, Innovation & Communications team reaching to over 5,000 users.
Experimenta: Building the next generation of Chile’s public innovators
Nesta
» Reviewed the outcomes of the programme to identify its unique value, reflect on its design to capture and codify the principles, core elements and structures, and recommend how the programme can be improved and taken to the next level.
Shaping change
Youth Engagement Strategy
Soroptomist International
» Designed, prototyped and tested a brand strategy in 3 months to increase the organisation’s engagement of children and youth.
Make ideas practical
How to co-create a crafts programme
Crafts Council
» Designed the ‘Planning Community Projects’ toolkit to support communities to co-create a craft programme.